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No ,You will not
We are using Default charges, Shipstation, and Voxship. In rare cases, also use third party service within the destination country.
Yes, you will get a call from courier company prior delivery. You can schedule the delivery accordingly.
Currently, we do not ship to any international location.
We deliver your order within 2-3 working days post-dispatch in A-1 and A-2 Metros. For the rest of the cities, we deliver between 2-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location's geographical constraints.
If we’ve sent you a confirmation on the approval of your refund, you will definitely get your refund. Sometimes, we face technical difficulties that can delay payment transfers. If the wait seems too long, contact us for support.
You can’t change the mode of payment for your refund. The amount will be transferred to the account that you used to make your order. If the transaction fails, we’ll get in touch with you for your alternate bank account details. Once we get those, we’ll make sure that the transfer is completed successfully.
When you buy goods your contract is with the retailer or business that sold you the item so if there is a fault, it is up to them to fix it and not the manufacturer. In all cases, you should act quickly. You can ask for a refund, or replacement. However, the law doesn’t set out exactly what you are entitled to when you return a faulty item, so it is up to you to negotiate with the business and agree on the best option for you.
However, if it is a major fault (one where the item does not work as it is supposed to) and occurs within the first six months, it is assumed that the fault was there at the time of sale. In this case, you have the option to reject the goods and end the contract.
Once you have raised a replacement request, our team will investigate and initiate the replacement process. You will receive an e-mail advising you of the estimated delivery date. Based on customer location, the delivery span varies. If you don't get the return within the promised date, contact us immediately.
Please contact our customer care services. For circumstances that require further inspection, you will be required to visit the nearest authorized service center with the defective device, box, all tags/manual, and the original invoice. The device will be inspected at the service center and if found to be defective, the device to be deposited and a new replacement device will be shipped to the shipping address. You will receive the replacement within 7 days.
Our replacement policy allows you to request a replacement device at no additional cost if the device received by you is defective or is not as ordered. However, size-related replacements are allowed for selected products.
If you find that the package has been tampered with, please do not accept the item and hand the package back to the delivery person before signing the POD.
You will be eligible to get a replacement if
Please note that replacement is subject to the availability of a suitable replacement.
Pending: Order is in Cart.
Awaiting Payment: Your order has been logged and we are waiting for authorization from the payment gateway.
Awaiting Fulfillment: Authorization has been received from the payment gateway and your order is being processed by the seller.
Awaiting Shipment: Your Order is ready for shipping.
Partially Shipped: Some of the line items are been shipped
Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
Delivered: Your order has been delivered to you by the delivery boy.
Fulfilled: Your order return period has been over.
Canceled/Declined: The order was canceled.
Payment Failed: The payment has failed.
Replaced: Your order has been replaced and approved, Also a new order has been created.
Refunded: Your order has been refunded
Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it. You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID, a listing of the item(s) you have ordered and the expected dispatch or delivery time. You will also be notified when the item(s) are shipped to you. Shipping details will be provided with the respective tracking number(s).
You can review the status of your orders and other related information in the "Ecommerce Orders" in Reports section Log in to your account, click on the 'Report' and then click on the E-commerce orders where you can view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.
Unfortunately, products listed as 'Out Of Stock' are not available for sale.
As soon as you place an order, you may receive an e-mail notification with a link to track your order. You can also access this information from your Account "e-commerce orders" section in the Reports at the top left corner of our website.
If an item in your order is not delivered, cancellation is possible. Click on ‘Orders’ and you will reach your order history. Click ‘Cancel’ for the order(s) you wish to cancel. You will be notified about the status within 30 mins. For prepaid orders, the order amount will be refunded back to your bank account within 2-5 business days, or as per your respective bank timelines. Please call our Customer Helpline @ +91-8599992632 for further support.
Under your account, go to ‘Reports’ and click 'Ecommerce order' and choose the order link that you want to cancel and then on Cancel.
Once your request for cancellation is received and successfully processed, we will initiate the refund. Usually, for prepaid orders, it takes 2-5 business days for the amount to reflect in your bank account.
There are hidden charges when you make a purchase on our website. The prices listed for all the items are final and not inclusive. An additional charge of shipping, Tax, fee.. may be applied based on your address. You may use
Credit cards We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password. Debit cards We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details. If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below: Net Banking 2-4 business days Debit Card 5-7 business days Credit Card 7-21 business days
In case your order is not successful and the cash has been deducted from your account we would proactively initiate a refund within 3 business days.