Greetings from realscart.com, a service brought to you by Real's Natural Foods, located in Ulikkal P.O, Kannur District, Kerala, India. When we mention "Associate Buyer," "Registered Buyer," or "Guest User," we're referring to you – the folks sharing information with us or exploring our website.

If you ever have comments or suggestions, please don't hesitate to reach out. You can contact us at our Ulikkal address or drop us a message at [email protected].

Your Privacy Matters

Trust and privacy are paramount to us. We'll only use your name and other information you entrust to us as described in this Privacy Policy. We collect data when it's necessary, and we ensure that it's relevant to our interactions with you.

By simply using our website, you're giving us permission to handle and safeguard your personal information as outlined in this Privacy Policy. This policy works alongside our Terms of Use, so make sure to familiarize yourself with both. Your privacy is important to us, and we've got you covered.

Your Privacy, Your Consent

When you use our website or provide your information, you're giving us your consent to collect and use the information you share with us. This includes, but isn't limited to, your agreement to let us share your information as described in this Privacy Policy.

If we ever make changes to our privacy policy, we'll let you know by posting those changes on this page. We want you to always be informed about what information we gather, how we use it, and when we might share it. Your privacy matters, and we've got your back.

Our Policy Updates

We might update our policy from time to time, and we reserve the right to do so without prior notice. To stay in the loop about any changes, we recommend reviewing this policy periodically. Your awareness is important to us, and we want to keep you informed.

Your Information and Privacy

When you want to order a product from our site, we'll collect certain information from you. We do this to process your purchase, handle any future claims, and provide you with our services. The information we gather includes your name, title, gender, email address, postal and delivery address, phone numbers, payment details, and sometimes even images of users and their valid ID cards. We may need these images for KYC (Know Your Customer) verification.

We use this information to allow you to place your order, process your payment, and deliver the product to you. We'll also keep you updated about when your product will arrive.

For delivery purposes, we might share your name and address with a third-party courier.

Beyond that, we use your data to manage our site, process payments, prevent fraud, send you relevant information, and address any queries.

Please make sure the information you provide is accurate and up to date. You can access your order details by logging into your account on our site. It's important to keep your login details confidential to protect your privacy.

We respect your privacy and won't share your personal information with third parties without your explicit consent. We don't sell or rent your information to others for marketing without your permission. Your privacy is a top priority for us, and we take measures to protect your information.

Rest assured, we don't rent, trade, or share your personal information with other companies for marketing without your consent. However, we may disclose your information to a third party if they legally request it. Your privacy is a fundamental principle, and we treat your information with care and respect.

Receiving Information from Us

We might send you various types of information about us, our website, our products, special offers, newsletters, SMS updates, and even things related to other companies in our group.

If you'd rather not get this additional information (or just some of it), you can click the "unsubscribe" link in any email we send you, or follow the unsubscription process as explained in our SMS. Please note that unsubscribing from one method (like email) doesn't automatically unsubscribe you from others.

Once we receive your request, we'll stop sending you the requested information within 7 working days (which means days that are neither a Saturday or Sunday, nor a public holiday in India). If your request is unclear, we'll get in touch with you to clarify. Your preferences matter to us.

Your Information, Our Security

Our website takes security seriously. We have strong measures in place to safeguard your information from being lost, misused, or changed by unauthorized parties. When you access or modify your account information, we use a secure server to ensure your data's safety. We follow strict security guidelines once we have your information to protect it from unauthorized access. Your privacy and data security are our top priorities.

Third-Party Websites

Our website might have links to other websites maintained by third parties. These websites have their own information and privacy practices that are not the same as ours. We're not responsible or liable for how these third parties handle your information and privacy.

We recommend that you take a moment to read the privacy policies of these third-party websites before using them or sharing any personal data. Your privacy matters, so it's a good practice to understand how your information is handled on other websites.